Select the cryptocurrency you would like to sell. Choose how you would like to receive your payment: TruCash Prepaid Visa® card1,2 (currently the only option for new users) or, if you are a returning Instacoin Direct user with an existing TruCash Prepaid Visa® card1,2, a reload of your prepaid card1,2 (requires you to be signed in). Enter the amount in Canadian dollars you would like to sell (new users are limited to sales of $100 and reloads have a minimum of $100 and a maximum of $2,500, based on a 24-hour rolling period) then press Sell Now.
If you already have an account and are logged in, you'll be directed to the confirmation page. If you don't have an account, you'll be redirected to our quick and easy signup page.
Once you've confirmed your order, a request to send your cryptocurrency will appear on the screen. Scan the QR code, copy the code or click to open your wallet and initiate the transaction.
We currently purchase the following cryptocurrencies:
We settle the payment for your cryptocurrency sale with a reloadable TruCash Prepaid Visa® card1,2.
If you are already an Instacoin Direct user and have received a prepaid card, you can have your payment settled as a reload of that same prepaid card. We are working on many other ways to allow you to settle your cryptocurrency sales. Check back regularly for new options.
The minimum you can sell is $100 CAD. The maximum you can sell is $2,500 CAD per day (based on a 24-hour rolling period). First-time users are restricted to a sale of $100 CAD.
When you reload your card, if the current balance of your prepaid card combined with the proceeds from your sale of crypto exceed the maximum balance allowed, your prepaid card will be topped up to the maximum balance ($7,500 CAD) and the excess will be put into a reserve managed by the card issuer. Your prepaid card will be topped up automatically as you spend at a maximum rate of $2,500 per business day until the reserve is exhausted. Instacoin Direct cannot provide you with any information regarding the reserve. Please contact the card issuer as needed.
To create an account, sell cryptocurrency and receive a prepaid card1,2, you'll need to provide the following:
A TruCash Prepaid Visa® card1,2 is a re-loadable debit card that can be used for most online and in-person purchases.
While you may sell up to a maximum of $2,500 / day, the TruCash Prepaid Visa® card1,2 has a maximum funding limit of $7,500. You can only have up to $7,500 at any one time on the card.
Currently you may only have one (1) TruCash Prepaid Visa® card1,2 as evidenced by your address. In the future, you may also be able to obtain an additional prepaid card.
No. The TruCash Prepaid Visa® card1,2 provided is a reloadable debit card. They are provided to you as a form of settlement for selling us your cryptocurrency.
Usually, we will mail you your new card or reload your existing card within 24hrs, however, processing time—including shipping—may range from 2–5 business days depending on where you are located. Cards are shipped using Purolator Express or equivalent trackable means that require signature. You will be emailed a tracking number so that you can follow shipping progress.
Logon on to your dashboard on Instacoin Direct and select Sell Crypto. Select the crypto and the amount you'd like to sell us and we will provide you with an address to send the crypto to. Once your transaction confirms, we will proceed to reloading your prepaid card and advise you via email/SMS once complete. Note that there can be a delay of up to 24 business hours.
Visit https://ic.trucash.com and register your card. You'll be able to track your balance and all your transactions. You can also download the TruCash app.
Visit https://ic.trucash.com and register your card. From your account homepage, click on PIN REQUEST to setup your PIN.
The TruCash Prepaid Visa® card1,2 can be used online or in-person anywhere displaying the Visa® or Visa® brand mark.
You can withdraw funds from ATMs where Visa® or Plus® is accepted.
Instacoin Direct does not charge for nor sell the TruCash Prepaid Visa® card1,2 to its customers. TruCash Prepaid Visa® card1,2 is simply a means of settlement for selling us your cryptocurrency. There may however be fees set forth by the card issuer. These fees can be reviewed in the cardholder agreement by logging into your TruCash account.
Lost or stolen prepaid cards should be reported immediately to TruCash Customer Service at 1-800-624-6171, Monday to Friday 9:00AM to 5:00PM Eastern Standard.
A virtual prepaid card works just like a physical prepaid card except that it can only be used for online purchases. Virtual prepaid cards may be available as a settlement option in the future.
This option is not yet available. Check back for updates.